SHIPPING & PRE-ORDER POLICY
Last updated July 13, 2025
Everything you need to know about getting your jerky delivered
Quick Snapshot
| Order Value | Shipping Cost | Processing Time* | Estimated Transit | Carrier | Tracking |
|---|---|---|---|---|---|
| $40 or more | FREE (U.S.) | Ships within 3 business days after batch release | Up to 10 business days | USPS or UPS Ground | Yes |
| Under $40 | Flat $4.95 (U.S.) | Ships within 3 business days after batch release | Up to 10 business days | USPS or UPS Ground | Yes |
*"Processing time" is the window between your order being in-stock and your label being scanned by the carrier.
🚚 Current Pre-Order Status
First production run: small-batch jerky crafted in Plano, Texas
Estimated ship-out window: September 2025
As soon as the batch clears QC, we'll print labels and email you a tracking link. You won't be charged twice—pre-orders lock in both product and shipping.
How Pre-Orders Work
Reserve your bags now
Your payment secures inventory from our first batch.
Production & QA
We dehydrate, test, and pack every strip by hand.
Label scan ➜ email ping
Once the carrier scans your box, you'll get a tracking number.
Delivery within 10 business days
(continental U.S.). Rural addresses may add a couple days.
Domestic Shipping Details
Coverage
All 50 states + Puerto Rico. (Alaska/Hawaii may see the full 10 day transit.)
Carriers
USPS Priority or UPS Ground—chosen automatically for the quickest path from Texas.
PO Boxes & APO/FPO
Yes, but they default to USPS.
Multiple items
We consolidate into one box whenever possible. If something goes on back-order, we'll upgrade the first portion to keep you fed.
International Orders
We're U.S.-only until we clear export paperwork. Join the Global Waitlist in our footer and we'll ping you when international lanes open.
Tracking & Support
A shipping-confirmation email lands the moment your label is generated.
Tracking not updating after 48 hours? Hit us at support@chickenbuttjerky.com with your order #.
Carriers occasionally mark boxes "Delivered" a day early—check porches, mail rooms, and friendly neighbors first.
Lost or Damaged Packages
Stuff happens in transit. If your jerky shows up MIA or mangled:
Snap a photo of the box (if damaged).
Email support@chickenbuttjerky.com within 7 calendar days.
We'll fast-track a free replacement or refund—your call.
Need to Change Your Address?
Reply to your order-confirmation email before we print labels (target date: early September). Once a label's created, we can't reroute packages.
Holiday & Peak-Season Caveat
Carriers get slammed Nov–Dec. We'll still drop boxes within 3 business days of the batch release, but transit can stretch past 10 days. Plan accordingly if jerky is going under the tree.
TL;DR
🚚Free U.S. shipping on $40+
📦Ships 3 biz days after the batch is live
🇺🇸U.S. delivery ≤ 10 biz days
🎉First batch ships in September 2025—secure yours now